US Healthcare - CSR | BGC
MicroSourcing
- Taguig, PhilippinesPicadilly Star, 4th Avenue, Taguig, Metro Manila, Philippines, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
MicroSourcing is looking for Chart Retrieval Specialist for our US Healthcare Account in BGC.
Responsibilities:
- Provide problem resolution and deal with irate customers
- Work under stress and adapt to change
- Flexible as schedule changes may occur due to call volume and/or staff size
- Rrespond to clients objections and effectively schedule the receipt of medical records
- Give full presentation over the telephone and provide offices with all required information
- Balance productivity for required phone contacts and complete required administrative work (i.e. manual faxes, requests for mail labels for medical offices, documenting and returned voicemails/e-mails)
- Acknowledge and respect confidential information
- Prioritize tasks based upon project objective goals for completion
Trình độ tối thiểu
- Bachelor’s Degree, preferred; or at least 2 year college degree or level, required
- NO EXPERIENCE REQUIRED FOR 2 YEAR UNDERGRADUATES!
- Highschool and SHS Graduates are welcome to apply (Must have at least 6months BPO experience)
- Must be upbeat, self-motivated, energetic and detail oriented with the ability to schedule own assigned offices
- Must be computer literate with ability to work within multiple web/windows-based systems and type minimum 30WPM
- Experience with Adobe Acrobat is helpful but not required
- Working knowledge of Microsoft Excel (ability to sort and add text to cells)
- Must be amenable to work in BGC for Shifting Schedule
- Open to fixed-term contract of 1 month
| 30K
Đặc quyền và lợi ích
- Paid Holidays
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Hoàn thành khoá học nghề
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Picadilly Star, 4th Avenue, Taguig, Metro Manila, Philippines
- Ngành nghề
- Outsourcing / Offshoring
- Vị trí đang tuyển
- 40 vị trí tuyển dụng mới
- Trang web
- https://www.microsourcing.com/
Về MicroSourcing
MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career
Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.
WHY JOIN US?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.