Collections Representative - MOA | 8132  

Apply now and jump-start your career with MicroSourcing!

MicroSourcing's client, an established dynamic and innovative medical billing and collection agency, is looking for driven and talented professionals.

Duties and Responsibilities:

• Make outbound calls to settle outstanding debts from customers and meeting collection target.
• To build relationships with payers to increase revenue.
• To push communications by calling multiple payers a day.
• To settle files and make sure the checks are received by the company.
• To be able to work on their own, but to also be in a team environment.

• Candidate must have at least 6 months of debt collections experience or related experience (sales, customer service)
• Graduate of any 4-year course or completed at least 2 years in College
• Good Negotiation skills with the ability to assess issues and be assertive/firm with customers as required
• Excellent communication skills, telephone manner and technique and interpersonal skills
• Good general administration, planning and organizing and time management skills
• Tenacious, with ability to work autonomously and take responsibility
• Ability to understand terms and conditions of contracts, to analyze slow moving accounts and outline a collection strategy to resolve each case by collecting money due or issue of credit note.
• Ability to collate and present information and to work with people.
• Proficient use of the most common Microsoft applications including Basic / Intermediate knowledge of Excel to download and analyze data
• Willing to work on a night shift in our Mall of Asia site

What's in it for you?

• Above par industry compensation and benefits package
• Private HMO coverage under one of the country's leading health insurance providers*
• A family-oriented work environment
• Great people, unique culture, and amazing work environment!
• Commitment to improving relationships and working environment
• Employee engagement programs
• Social responsibility events