Telemedical Assistant | Makati Based
Medgate Philippines Inc.
- Makati, Philippines4F, King's Court II, 2129 Chino Roces Avenue corner Dela Rosa St. Makati City, Makati, NCR, PhilippinesMakatiNCRPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 3 years ago
2020-12-24T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
Primary Responsibilities
- Inform the patient about Medgate services, products and partner clients
- Follow communication procedures, guidelines and policies, meeting Medgate standards
- Does proper triaging of patients • Handles member’s medical or nonMedical concerns
- Records patient’s personal data in the Patient Management System (PMS)
- Monitor and respond to all messages and callback requests from different touchpoints
Trình độ tối thiểu
Minimum Qualifications
- Graduate of any 4-year course preferably Nursing/Psychology or other Medical Allied Courses (License is not required but an advantage
- At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required.
- Computer literate
- Must be willing to undergo training (telemedicine program) prior to actual duty
- Must be willing to work full-time on an 8-hr shifting schedule (24/7 operations)
- Amenable to work in Makati City
Đặc quyền và lợi ích
Single Parent Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Khác
Upon hiring:
- Out-patient coverage (consultation)
- Teleconsultation of immediate family members
- Employee Referral Incentive
- Perfect Attendance/ No Tardiness Incentive
- CSAT/Customer Satisfaction Incentive
- Over-All Net Promoter Score - Group Incentive
Upon regularization:
- HMO (In-patient coverage)
- Dental Coverage
- Group Life Insurance
- Annual Appraisal (Merit Increase)
Kỹ năng cần thiết
- Complex Problem-Solving
- Public Speaking
- Attention to Detail
- Customer Service
- Time Management
Khóa học ưa thích
- Nursing
- Psychology
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Health and Medical
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Dolmar Gold Tower, 107 C. Palanca Street Legaspi Village, Makati City
- Ngành nghề
- Other Industry
- Vị trí đang tuyển
- 100 vị trí tuyển dụng mới
- Trang web
- https://medgatephilippines.com/
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Về Medgate Philippines Inc.
Medgate is a leading international provider of telemedicine, with operations in Switzerland, the Middle East, India and the Philippines. The Medgate Telemedicine Center, and the Medgate Partner Network integrate their work closely to guarantee comprehensive health care for the patient.
In the Philippines, Medgate offers high quality, convenient and confidential medical consultations over the phone. This means that members have direct access to a qualified doctor for your daily health care needs, without visiting a clinic or a hospital.
All our doctors are licensed and certified to provide telemedical consultations of the highest standard.