Invoicing and Payment Officer  

Under the direct supervision of the Site Captain, the Invoicing and Payment Officer is primarily responsible for maintaining current records of Loc&Stor 24/7 collected payments, sending invoices, and updating customer information.

• Oversees On-time sending of Invoice.
• Ensures Timely response on Payment email (payment acknowledgment, endorsement to sales regarding customer concerns and requests).
• Performs Timely and accurate processing of RPS.
• Coordinates with Sales (payment, change information, contract renewal, special requests, move-in/move out).
• Handles Payment Processing with and without EWT.
• Corrects Posting on Payment Monitoring Sheet.
• Ensures On-Time Posting of Payments.
• Ensures On-Time Sending of OR.
• Handles sending one-way SMS.
• Files Documents related to Invoicing and Payment.
• Issues Rate Increase notice to Storer on time.
• Sends Collection Notice to the Past Due Storer on time.
• Updates PBR sent Collection Notice Letter to storer 45 days and above Past Due.
• Endorses the Auction Notice promptly to the Past Due Storer.
• Prepares summary of all units for Auction for approval of Management.
• Corrects OR Issuance.
• Handles preparation and sending of “Storer for Manual Entry” to Security.
• Performs other related invoicing and payment duties as assigned by their immediate head.

• Has a Bachelor’s Degree in Finance, Economics, Business Administration, or any relevant course.
• A minimum of 2 years of experience in a similar role.
• Extensive experience in processing invoices.
• Knowledge of accounting databases and recordkeeping.
• Proficiency in Microsoft Office, especially in excel.

Core Competencies

• Pays close attention to detail, accuracy, and completeness.
• Strong Multi-Tasking and organizational skills.
• Strong Problem Solving.
• Communications Skills.
• Time Management.
• Professional Customer Interfacing.
• System & Computer Savvy.
• Good Teamwork.