Executive Housekeeper | Mactan | LHH
LBP Service Corporation
- Cebu City, PhilippinesCebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
This position is responsible for the general administration and operation of the Housekeeping and Stewarding Department and provides supervision, direction, and leadership to ensure a friendly, efficient and customer – oriented service in the Department.
GENERAL RESPONSIBILITIES
1. Conducts and attends relevant meetings
2. Reports all important activities in the Housekeeping Department
3. Prepares reports as necessary to develop a more informative database for improved Management decision-making and critical evaluation of work activities
4. Design all Housekeeping policies and procedures according to required standards
5. Oversees overall coordination to fulfill contract obligations (deployment & onboarding, payroll, billing, off-boarding, etc.) to both client and staff within the expected timeframe
6. Manages and maintains good business relationships with the General Manager, HR Heads and relevant contact persons of the assigned hotel
7. Understands assigned hotel’s needs, ensure delivery in line with agreed contract and client objectives, and continually identifies opportunities for growth and improvement of service delivery
8. Provides the necessary information and recommendation to clients on new labor laws and/or rulings
9. Monitors account retention and collaborate with Key Accounts and Field Support Manager on handling documentation for contract renewals and/or extension of existing account
10. Handles and resolves escalated HR relations concerns, in coordination and partnership with the client and LBPSC's support teams (Legal and/or Grievance Committee, if necessary)
11. Negotiates and collaborates with existing/assigned clients on policy/agreement changes (rates, payment terms/schedules, etc.) to ensure account profitability, compliance to service level agreements, contract execution/turnaround time, etc.
12. Monitors assigned accounts' profitability by managing costs and strengthening the ability to collect receivables from corporate/government clients
13. Ensures clients' prompt and correct payment of payables as billed
14. Assists Collection Unit in its collection efforts
Trình độ tối thiểu
Education: Bachelor’s Degree in Hotel and Restaurant Management; Tourism, or any related course
Work: (5) five years of experience in Housekeeping Operations with 2 years as a Manager or Supervisor, preferably in a 5-star class environment
Pre-requisites: Strong Leadership abilities and organizational skills, thinks out of the box and Able to drive change and look for operational efficiencies/synergies across the network
Location: Willing to be assigned in CEBU
Đặc quyền và lợi ích
- Paid Vacation Leave
- Paid Sick Leave
- Paid Holidays
- Medical / Health Insurance
- Relocation Assistance
Kỹ năng cần thiết
- Complex Problem-Solving
- Problem Sensitivity
- Judgement and Decision Making
- Cleaning Equipment Operation
- Public Safety and Security
- Scheduling
- Housekeeping
Khóa học ưa thích
- Hospitality Management [Hotel & Restaurant Management]
- Hotel & Restaurant Management
- Hotel, Restaurant & Institution Management [Hospitality Management Track]
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Hospitality and Tourism
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Cebu City, Central Visayas, Philippines
- Ngành nghề
- Contract Staffing Services Firm
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.lbpsc.com.ph/