Housekeeping Manager Public Area | 5 Star Hotel - Boracay
LBP Service Corporation
- Malay, PhilippinesSen. Gil J. Puyat Avenue , Makati, Metro Manila, Philippines, Malay, Western Visayas, PhilippinesMalayWestern VisayasPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
Job Summary: Under the direct supervision of the Executive Housekeeper, this position is responsible to assists in the managing and directing of the day–to–day operations of all Public Area and Landscaping functions. Supervises and coordinates activities of Public Area Attendants and Landscaper including the development of the Team Members within the group so to provide exceptional experience for our Guests.
Leadership
1 Meets and exceeds expectations of employees by utilizing leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
• Creates a positive work environment for all employees
• Develops employees to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met
• Conducts effective employee meetings and counseling sessions
• Determines, communicates, and monitors achievement of standards of performance on a timely basis
2 Deputies in absence of the Executive Housekeeper
3 Assist in overseeing housekeeping operations to deliver an excellent Guest and Member experience.
4 Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
5 Ensure team members have an up-to-date knowledge of all public areas and hotel facilities
Quality assurance
1 Ensure consistently high operating standards in every area of Housekeeping as identified by the hotel brand standards
2 Perform routine inspections of all Public Areas and report any issues to the Executive Housekeeper
Communications
1 Ensure communication meetings are conducted
2 Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
3 Attends periodic staff meetings with other department heads to discuss company policies and patrons’ complaints, and to make recommendations to improve service and ensure more efficient operation
Profitability
1 Operate within departmental budgets through effective stock and cost controls and well managed schedules
2 Control all expenditures relating to Housekeeping, including manpower count, chemicals, and all cleaning supplies and equipment
Human resources
1 Monitor grooming and appearance standards and conduct of staff
2 Ensures staffing levels cover business demands
3 Assists in staff recruitment
4 Ensure ongoing training to support the Executive Housekeeper
5 Conducts staff performance appraisal
6 Rewards employees who use their empowerment to meet or exceed guest expectations.
Other services
1 Assist other departments whenever necessary
2 Attend to any guest complaints and take service recovery measures if required.
Trình độ tối thiểu
Job Specifications:
Education: Bachelor’s Degree in Hotel and Restaurant Management, Tourism, or any related course
Experience: Minimum of (2) years of experience in Housekeeping Operations as a Manager; Minimum (2) years in a supervisory capacity preferably in a 5-star class environment; Having a BOSH Certificate is an advantage
Qualifications: Strong leadership abilities and organizational skills, proficiency, at a basic level, with computers and Microsoft Office; Committed to delivering high levels of customer service
Location : Willing to be assigned in Balabag, Boracay Island
Benefits : Full-time position with competitive salary and benefits
Đặc quyền và lợi ích
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Hospitality and Tourism
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Sen. Gil J. Puyat Avenue , Makati, Metro Manila, Philippines
- Ngành nghề
- Contract Staffing Services Firm
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.lbpsc.com.ph/