Head of Collection
Kredit Pintar
- Kota Jakarta Selatan, Indonesia53, Jalan Jendral sudirman kav 52-53 , Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, IndonesiaKota Jakarta SelatanDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- To build policies, process and procedures to ensure the quality of execution, maximize recovery and minimize risks.
- Coordinate with collection strategy team to work out on strategy, workload, headcount & performance for proper structure.
- Build and offer the incentive scheme and build the good habit of performance and quality.
- Manage and organize checking calls and controlling the quality based on bucket strategies to deliver high quality services.
- Manage and track operation, efficiency and effectiveness of outsourcing companies to ensure target communication.
Trình độ tối thiểu
- Min. 8 years experience in consumer lending business collection (5 years in managing role).
- Have good understanding of consumer finance industry and collection process.
- Have the experience in develop monthly/quarterly OKR for the team & responsible for OKR implementation.
- Good command in English.
- Excellent skill set in communication, delegation, negotiation, planning and organization.
- Technical skill set including Six Sigma, analytical and mathematical.
- Have flexible approach to change and a willingness to embrace change.
Đặc quyền và lợi ích
- Free Lunch or Snacks
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Transportation Allowances
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- Bill Collections
Tóm tắt công việc
- Trình Độ Công Việc
- Giám đốc/ Chuyên viên
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Gedung Treasury Tower , Kawasan District 8 LOT 28, SCBD, Jl. Jend. sudirman kav 52-53, Senayan, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12190, Indonesia
- Ngành nghề
- Financial Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
Về Kredit Pintar
Kredit Pintar is a Fintech (Financial Technology) company that has a mission to improve the quality of life of Indonesian people by providing various short-term loan options. To realize the mission as a Fintech Company that can advance the country, Kredit Pintar opens opportunities for those who want to contribute in improving the quality of life by investing in the form of providing loans to borrowers in Kredit Pintar. With various investment options, anyone can now participate safely because Kredit Pintar ensures the security and confidentiality of the data of the giver and the borrower.
As one of the top players in P2P Lending platform with the niche of personal loan in Indonesia, Kredit Pintar can help you shape your future. We have a diverse culture because we value our employees based on their skills, regardless of their background. With a fun and dynamic working pace, we believe you will enjoy your journey with us.