Technical - Helpdesk
NETMARKS PHILIPPINES INC.
- Makati, Philippines115-117 Esteban , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Respond to requests for technical assistance in person, via phone, electronically
- Working cycle: 24/7 x 365days (Sat, Sun and Holidays), Shifting (Morning, Midshift, Graveyard)
- Technical Troubleshooting (I.T Hardware, Software, Networking), Has Basic Networking skills
- Can do support as In-house I.T & Familiar with different Operating System
- Receive/Handle calls/issues via phone, chat or email and log it to Ticketing System
- Willing to be deployed sometimes upon project implementation
Trình độ tối thiểu
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills
- With 1 year experience as on-site/field IT Technical Support within the corporate environment
- Bachelor's Degree in Computer Engineering, Information Technology or equivalent
- Knowledge in IT Infrastructure equipment (Server, Firewall, Router, Backup, UPS, etc.) and ITIL
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Electra House Building, Esteban, Legazpi Village, Makati, Metro Manila, Philippines
Về NETMARKS PHILIPPINES INC.
NETMARKS PHILIPPINES, INC. is a premiere ICT System Integrator, established as a joint venture between Filipino investors and then NETMARKS Inc. of Japan. In 2014, NETMARKS Inc. merged with UNIADEX Ltd., (www.uniadex.co.jp)
Since its establishment in 2001, NMP has focused on providing Japanese Quality IT Service to major Japanese companies operating in the Philippines. It is also a strong channel partner-reseller of leading solutions in network infrastructure, data storage and security, internet, structured cabling, fiber optics, electronic access controls, warehousing and SCM Solutions.