Day shift Customer Service Representative based in Makati
John Clements Consultants Inc.
- Makati, PhilippinesCorner Buendia Street, Festival Mall Alabang, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 18.000,00 PHP - 22.000,00 PHP / monthPHP180002200018000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Be a customer service representative for a multinational distributor of world class coffee machines and baking equipment! Day shift work schedule.
- Display excellent customer service skills over the phone, e-mail or chat correspondence.
- Accurately identify customer's real needs and resolve customer issues in a timely manner.
- Log all call details in the database and update customer records accordingly
- Provide customers accurate information related to products, billing, price quotes and relevant inquiries.
- To regularly update product knowledge and technical skills using available resources
- Complete ad hoc projects as assigned by the supervisors.
- Maintaining KPIs' such but not limited to as talk time, attendance, quality, customer satisfaction scores as part of the agreed business measure for success for operations.
- Provide feedback to supervisor for any problem resolution techniques to help and improve operational process and elevate standards for customer service.
- Flexible to undertake other business needs with in the premise of their line of work.
Trình độ tối thiểu
Qualifications:
- Must finished at least 2nd year in College
- With or without call center experience
- Articulate in english language
- Willing to work in day shift
Compensation Package:
- 17, 715 basic pay
- 2,700 non-taxable allowance
- Performance bonus
- HMO benefit
Đặc quyền và lợi ích
- Paid Vacation Leave
- Medical / Health Insurance
- Transportation Allowances
- Performance Bonus
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Văn bằng Cử nhân (S1)
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Corner Buendia Street, Festival Mall Alabang, Makati, Metro Manila, Philippines
- Ngành nghề
- Management Consulting Firm
- Vị trí đang tuyển
- 25 vị trí tuyển dụng mới
- Trang web
- http://www.johnclements.com/
Về John Clements Consultants Inc.
John Clements Consultants Inc. pioneered the recruitment business in the Philippines. We are the leading HR solutions company with a 40-year experience in management consultancy, recruitment and placement, psychological assessment, outsourcing and staff augmentation both for local and international markets. We cater to a wide range of clientele belonging to different industries, primarily multinational and top local companies. We service 100 of the Fortune 500 companies.