Customer Service Bandung
Ivosights
- Bandung, IndonesiaBandung, West Java (Jawa Barat), IndonesiaBandungWest Java (Jawa Barat)IndonesiaIndonesia
- Toàn thời gianFULL_TIME
2024-05-30T17:00:00+00:00
Công việc đã đóng.
Miêu Tả Về Công Việc
Job Description
- Monitor proses kerja tim dan membantu anggota tim dalam kasus yang sulit (hard complain)
- Berkoordinasi dengan pihak terkait untuk kelancaran kegiatan agent Customer Service
- Bertanggung jawab atas target pribadi dan tim
- Menganalisa pencapaian harian dan bulanan tim
- Mengelola dan mengarahkan tim operasional untuk mencapai target bisnis
- Melakukan pertemuan rutin dengan tim untuk membahas tentang masalah, pembaharuan, dll
Requirements
- Pendidikan min. S1 dari semua jurusan
- Memiliki pengalaman minimal 1-3 tahun sebagai Team Leader di bidang Customer Service/Call Center
- Memiliki keterampilan komunikasi tertulis dan verbal yang baik, serta memilki keterampilan pengambilan keputusan
- Memiliki jiwa kepemimpinan
- Bersedia bekerja di Bandung
- Dapat bekerja secepatnya
Trình độ tối thiểu
- Pendidikan Minimum D3
- Memiliki pengalaman kerja dibidang customer service/ call center inbound maupun outbound call minimal 1 tahun
- Memiliki Kemampuan Bahasa Indonesia yang baik
- Kemampuan berkomunikasi yang baik
- Dapat mengoperasikan komputer
- Memiliki kemampuan Microsoft Office
- Siap untuk bekerja shift
- Siap bekerja secepatnya
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Hoàn thành Bằng tốt nghiệp D3
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Bandung, West Java (Jawa Barat), Indonesia
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 60 vị trí tuyển dụng mới
- Trang web
- http://www.ivosights.com
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Về Ivosights
Ivosights is a Technology company which aim to leverage the implementation of IT as customer engagement platform. With the development of Ripple10 and Sociomile as our product champion, Ivosights has been able to deliver a product for its client to understand, engage, and delight its customer. As we aim to boost our growth target, we are looking for more highly-motivated and result-driven talent to join our team and grow together.
Please Check Out Website for the futher:
http://www.ivosights.com