Account Executive  

An Account Executive is measured by the following tasks:

• Achieve client satisfaction through proper handling of client queries whether in terms of dashboards troubleshooting, complaints management, or transactional sales
• Support Account partners in ensuring smooth renewal and on-boarding of clients including contract preparation, billing & collection, and others.
• Enhance client relationships as evidenced by a strong NPS standing and increase in portfolio value
• Maintain active interest and understanding of media and digital best practices and trends

The role is permanent after successfully completing a 6 month probation period.

As minimum requirement, you must have the ff:

• 1-2 years’ experience in a marketing/digital/PR/research/advertising agency setting. Fresh graduates with the relevant degree are welcome to apply.
• College/Bachelor’s degree holder of Advertising/Media/Communications or an equivalent degree.

• Excellent communication and presentation skills
• Excellent written and oral communication skills
• Customer-oriented and has proven ability in complaints management
• Solid knowledge and understanding of Microsoft Office suite, including Outlook, Excel and Word
• Willingness to work in Ortigas Center, Pasig City
• Must be able to start immediately

On a personal note, you must be able to present that you are:

• Self-starter, confident, proactive
• Team player
• Patient, cordial but assertive
• Ability to set and manage priorities judiciously
• Ability to articulate ideas to both technical and non-technical audiences
• Willing to learn and introduce new ideas

What's in it for you?

Isentia Manila, Inc. is a fast growing company servicing a wide array of clients in the Philippines and abroad. Our employees enjoy a conducive working environment and an agile community.

Once you are part of Isentia, you can expect that you will:

• Be inducted to get a good feel of the company, its vision, mission and general direction
• Have a competitive package and respectable perks
• Become part of a leading and pioneer media intelligence team
• Work with leading global brand and experts in the communications field