Aspire Lifestyle Conceirge  

• This position is accountable for assuring the 24 hours delivery of the whole range of Concierge & Customer Care Services and will be the first point of contact for the customers, service providers and colleagues from other Concierge Centers.
• Handles customer requests on behalf of our clients, via phone, email, and/or chat.
• Researches and fulfills requests from customers globally in areas including dining, entertainment, travel, sports & recreation including golf, shopping, and unusual requests.
• Provide services as per contractual scope of services and be able to say “no” positively.
• Applies high-quality customer service guidelines when fulfilling customer requests.
• Work with team and resources such as suppliers and accredited providers to provide a customer with requested service
• Uses web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information;

Required Qualifications:

• Must be a graduate of any four-year course.
• Fresh graduate or at least 1 year of work experience in luxury travel/tourism, hospitality, retail, hotel/ guest services is encouraged to apply.
• Keen interest in worldwide lifestyle (shopping, sports, culture, travel etc) can be an edge
• Enjoys helping people and solving problems.
• Excellent written and oral English Language
• Candidates must be willing to work on shifting schedule.
• Candidates must be willing to work in Ortigas Center, Pasig City.
• Can start ASAP.