Senior Officer Continuous Improvement
Infomedia Nusantara
- South Jakarta, IndonesiaJalan RS Fatmawati No. 77 - 81, Jakarta Selatan, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Bersama Manager Continuous Improvement, membangun Business Process, SOP, IK untuk layanan baru dan mengembangkan layanan Sharedvis yang sudah berjalan untuk mencapai Continuous Improvement yang berkesinambungan
- Mengembangkan SLA Layanan Sharedvis
- Melakukan kajian metrix untuk pengukuran produktivitas dan kualitas layanan sharedvis serta bersama operation SSC melakukan implementasi metrix serta monitoring pengukurannya
Trình độ tối thiểu
- Usia Maksimal 30 tahun
- Minimal Lulusan S1 dari Jurusan Teknik Industri, Teknik Lainnya, Management dan Statistik
- Memiliki kemampuan Services Operation Management, Design Bispro SOP dan SLA, Continuous Improvement Model, Quality Management, PDCI
- Self Learner, mandiri dalam bekerja, tuntas dalam menjalankan assignment
- Memiliki kemampuan Teknis Design Bispro, SOP, SLA dan pengukuran produktivitas dan kualitas layanan
- Memiliki Kemampuan koordinasi yg baik dengan unit kerja lainnya serta Tekun dalam bekerja
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- General Services
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Jalan RS Fatmawati No. 77 - 81, Jakarta Selatan, South Jakarta, Jakarta, Indonesia
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://career.infomedia.co.id
Về Infomedia Nusantara
PT. Infomedia Nusantara as a subsidiary of PT. Telkom Indonesia, Tbk. is a company engaged in the field of Business Process Management, covering CRM (Customer Relationship Management / Contact Center), Business Process Management, ITO (IT Outsourcing) and KPO (Knowledge Process Outsourcing). Currently Infomedia is a Leading Company in the Call Center Industry.