Technical Complaint Staff
Indosat Ooredoo
- Central Jakarta, IndonesiaCentral Jakarta, DKI Jakarta, Indonesia, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Develop, maintain and control specifications for Indosat Digital Service Product Portfolio, taking customer concerns, business processes, operationg and reporting
- Coordinate implementation of products between teams, PPI, IT, Network, Finance, CS and CPs/Partners
- Define user requirements and support functional, user testing, making of user guides and product descriptions
- Resolve problems in product functionality by coordinating by related department
- Execute and achieve functional goals given by managers
Trình độ tối thiểu
Qualifications
- Minimum Bachelor Degree in Telecommunication/Computer/Business
- 2 Years of working experience in Product Development and Management in Telecommunication Industry
- Have a good experience for handling VAS services is Preferred
- Have experience in Project Management
Skills
- Have a knowledge in Telecommunication Product & service
- Product Development and Management
- Service Integration
- VAS and Digital Service Knowledge
- Manage Product Lifecycle
- Have ability to define user requirements, masking of user guides and product descriptioms
- Have ability to support functional user testing
- Fluent in English
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Central Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Telecommunications
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://indosatooredoo.com/
Về Indosat Ooredoo
At Indosat Ooredoo we are proud of the diversity and creative potential of our staff, who hail from a myriad of social and education backgrounds. To ensure that all receive the same treatment and a uniform chance at career development and advancement, we have adopted an equal opportunity culture for our employees, throughout our operations. We firmly believe that our employees and human resources are a key asset to Indosat Ooredoo, and that we should continuously invest in their development and skills. We place great emphasis on providing a conducive and supportive learning environment, and continually increase staff training.
In addition, we have always strived to become the best place to work for employees by providing a positive work environment and by ensuring the welfare of employees and their family members. Aside from monthly wages, employees also receive benefits such as telephone benefit, medical benefit, annual bonus as incentive, a variety of facilities and rewards. As far as possible, working condition are designed such that employees enjoy being at work. In some work locations, Indosat Ooredoo provides libraries, medical clinics, canteens, and nursing rooms, for the benefit of employees. Balancing work and social activities, Indosat Ooredoo also provides facilities that enable employees to pursue their hobbies or talent in sports and the arts, and also support employees to perform religious obligation including the observation of religious events as we believe that this will help to spiritually motivate employees towards higher performance.
Finally, we provide an employee pension scheme through the financial institution pension fund programme to ensure that our employees continue to maintain a good standard of living after retirement.
Let's Develop and Grow with the Indosat Ooredoo family!