Shift Supervisor | Cebu
IDC Manpower Services
- Cebu City, PhilippinesChina Bank, Cebu Business Park Panay Rd, Cebu City, Cebu, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
The Shift Supervisor is responsible for the supervision of the Baristas in maintaining the quality of service and product. This position enforces all procedures in the absence of the Store Manager. The Shift Supervisor will fulfill any other duties the Store Manager or District Manager assigns and will represent The Coffee Bean& Tea Leaf® in a professional manner.
Scorecard
- Mentors and coaches Team Members. Consistently enforces policies by prompt issuance of corrective action against erring employees.
- Sets and maintains high performance standards for self and others that support Company’s strategic plan and holds self and other Team Members accountable for achieving results.
- Works on Team Members’ involvement on short or long-term store or company goals thru effective shift huddles, and individual coaching.
- Maintains a physical work environment that contributes to the well-being of others.
- Uses company resources with the same care and efficiency as one’s own possession.
- Makes suggestions for increasing the effectiveness of changes, systems and results.
- Completes all work according to procedures and standards to achieve results and prevent losses.
- Store’s sales growth and consistent improvement of bottom line result is attributable to excellent shift management.
- Zero or controlled equipment downtime and zero accident during shift.
- Proactively reports mistakes, rework or recurring issues, breakdowns, inefficiencies and variations from established systems and processes.
- Store audits fall within acceptable rating of nothing below 85%.
- Inspires others to translate C.U.S.T.O.M.E.R. Credo into actions and results as seen in the mystery shopper rating.
- Responds to change with a positive attitude and willingness to learn new ways to accomplish work activities and objectives.
- Demonstrates the following traits at all times: genuine personal warmth, emphatic skill, an optimistic, upbeat attitude, team orientation and conscientiousness.
Trình độ tối thiểu
- One year retail experience.
- Supervisory position in a specialty store or food establishment preferred.
- Register and cash handling experience.
- Excellent Verbal and written skills.
- Well organized and detail oriented.
- Willing to work in Cebu City.
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Hospitality and Tourism
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- 11th Floor Chinabank Corporate Center, Cebu Business Park, Cebu City
- Ngành nghề
- Staffing / Recruiting
- Vị trí đang tuyển
- 19 vị trí tuyển dụng mới
- Trang web
- http://idcmanpower.com/
Về IDC Manpower Services
IDC (Integrity, Dependability and Compassion) Manpower Services, Inc. is a strategic Philippine-based partner for local and global enterprises needing human resources. We seek, develop, and deploy wholly-engaged professionals from the Philippines.
We are committed to setting the highest standards of ethics, integrity and professional excellence within the recruitment services industry locally regulated by the Private Recruitment and Placement Agency (PRPA) with license no. M-13-01-073.
A wide range of clients in various industries partner with IDC to fill their diverse need of employees across different functions with skilled individuals who they can trust and depend on.