Technical Support Representative | Electronics
Hunter's Hub Inc.
- Makati, PhilippinesCityland 10 Tower 2, 154 H.V Dela Costa St. Corner Valero, Bel-air, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
• Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance
• Guidance of the users to support them in becoming more productive
• Support in the development of programs to train the customer on how to properly use the products
• Concession of the customers' troubles by recommendation of products, services or procedures
• Evaluation of the systems' problems to recommend enhancements
Trình độ tối thiểu
• Degree in IT or other related technical field
• At best, practical help desk or customer support experience
• High customer and service orientation
• Well-developed communication and analytical skills
• Good knowledge of the operating systems and relevant hard- or software
• Good problem-solving skills and focus on quality
• Serenity in challenging situations
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Ayala
- Ngành nghề
- Staffing / Recruiting
- Vị trí đang tuyển
- 64 vị trí tuyển dụng mới