Customer Service Representative (CSR)
Hunter's Hub Inc.
- Iloilo City, PhilippinesUnit 1902, Cityland 10 Tower 2, 154 H.V Dela Costa St. Corner Valero, Bel-air, Makati City, Iloilo City, Western Visayas, PhilippinesIloilo CityWestern VisayasPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Trình độ tối thiểu
Proven customer support experience
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication skills
Ability to multi-task, prioritize and manage time effectively
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Cityland 10 Tower 2, 154 H.V Dela Costa St. Corner Valero, Bel-air, Makati City
- Ngành nghề
- Staffing / Recruiting
- Vị trí đang tuyển
- 50 vị trí tuyển dụng mới