Infrastructure Specialist | System Administration
Hunter's Hub Inc.
- Quezon City, PhilippinesUnit 1902, Cityland 10 Tower 2, 154 H.V Dela Costa St. Corner Valero, Bel-air, Makati City, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- 50.000,00 PHP - 70.000,00 PHP / monthPHP500007000050000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Provides 24/7 technical operations support for cloud-based solutions to Clients on the supported application, DevOps, middleware, security and infrastructure.
- As a single integrated E2E operation support that includes Level 1.5 remediation across the fleet.
- Following a standard workflow and incident handling processes, they receive and record incident-related information using a variety of tools and process, selects appropriate actions to resolve issues and communicates the solution or action plan to the Client.
- Supports a number of tools part of the Integrated toolchain.
- They use professional knowledge and problem determination/source identification skills to resolve problems involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, ICP management, middleware components, network, security and infrastructure issues alike.
- If unable to resolve, will triage and route the incident to the appropriate level of support.
- Understand high-level cloud application architecture and the ability to do initial analysis on incidents.
- Provide Application ID management support. Provide cloud elasticity by auto-scaling up/down of resources based on the business requirements. Provide DR and manual redundancy failovers.
- Provide daily, weekly & monthly integrated service management reports across the solution.
- Would work on ticketing tools such as ServiceNow, IBM Control Desk & Remedy, and automation tools such as Rundeck and IBM Runbook Automation.
- Should understand the ITIL processes of Incident (including Critical Incident Management), Problem, Change management, and Integrated Service Level Management.
- Should have used monitoring tools such as IBM APM, NewRelic, Runscope, and Netcool OmniBus to monitor the Client's environment. Technical understanding of IBM Cloud Platform (Bluemix PaaS), Container management, Kubernetes node, ICP management, HA infrastructure and load balancers.
Trình độ tối thiểu
- Patching of Oracle database.
- Experience in handling bridges, coordination between different teams, handled change/implementations and preparing implementation plan.
- Knowledge to engage the right resources on the events as per the issues encountered.
Preferred Technical and Professional Expertise
- Above average to excellent communication skills.
- Candidate must be amenable to work on any of IBM locations (Eastwood and/or UP Ayala Technohub, Commonwealth, Quezon City) and Client site (Makati).
- Should be open to work on a client dictated shift (day, mid, night)
Đặc quyền và lợi ích
- Medical / Health Insurance
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Cityland 10 Tower 2, 154 H.V Dela Costa St. Corner Valero, Bel-air, Makati City
- Ngành nghề
- Staffing / Recruiting
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
Về Hunter's Hub Inc.
Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry.
Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.