Customer Service Representative (International Account)
HINDUJA GLOBAL SOLUTIONS
- Quezon City, PhilippinesGF HGS Bldg.86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Libis, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- 17.000,00 PHP - 25.000,00 PHP / monthPHP170002500017000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
• Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
• Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
• Evaluate and analyze account information and recommend tailored solutions to customers.
• Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services.
Trình độ tối thiểu
• Completed at least 2 years in college or equivalent Diploma courses
• At least 1 year call center experience gained from any US Voice account with or without CSAT & NPS as part of operational metrics.
• Passion & Drive to provide Excellent Customer Care Service.
• Good interpersonal skills.
• Excellent English communication skills
• Flexible and willing to work on Graveyard Shift
• Amenable to work in Libis Quezon city
• Can start ASAP (Must bring an updated NBI Clearance)
Đặc quyền và lợi ích
- Life Insurance
- Medical / Health Insurance
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- GF HGS Bldg.86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Libis, Quezon City, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới