Customer Care Representative
PRIMARO
- Jakarta Barat, IndonesiaIndonesia, DKI Jakarta, Jakarta Barat, Green Lake City, Duri Kosambi Kel., CengkarengJakarta BaratDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn a year ago
2023-02-27T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Assisting and responding to customer enquiry / complaints via multiple communication channels.
- Analyse cases and provide the best solution to customers.
- Maintaining High quality of service, ensuring customer satisfaction and meeting company SLA.
- Becoming a company representative and maintaining the company's reputation by providing an excellent experience.
- Collaborating with internal departments to ensure the prompt solution for each customer enquiries.
Trình độ tối thiểu
- Male / Female.
- Minimum Bachelor degree.
- Minimum 2 year experiences as a customer care team lead are an advantage.
- Able to communicate in English (Passive). Active speakers are an advantage.
- High empathy and service oriented, Having a “people-first” attitude.
- Excellent communication skill (structure, persuasive and outgoing)
- Good problem solving skills.
- Able to work with IT software and Microsoft office.
- Fast learner and able to work under pressure.
- Willing to work with shifting schedule (5 days a week, 8-5 include 1 hour break; 2pm-10pm. Willing to work on public holiday).
- Full WFO (Jakarta Barat).
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Green Lake City, Jakarta Barat 11750, Indonesia
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 3 vị trí tuyển dụng mới
- Trang web
- https://primaro.com/about
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Về PRIMARO
Primaro is committed to making it easy for you to access a variety of high-quality household products. Starting from strict product curation, selection of the best suppliers, high standards of quality control, to product packaging and delivery by trained staff. Exchange guarantees or product changes are also available if you are not satisfied with the product received.
Experience a different shopping experience at Primaro, where everything is better.