Trainer Operations Support Analyst  

About the Position

• The TOS Analyst will be responsible for the day-to-day administrative tasks for Trainer Operations. He/She will directly reporting to a Trainer Manager and will be coordinating with other Trainer Managers, Operations Support and HR if needed.

What You’ll Do

Trainer Operations Administrative Support

• Service as the point of contact (POC) for data gathering and analysis for trainers' incentives (Incentive management)

• Responsible for managing trainers' timekeeping transactions, plotting of vacation leaves, shift requests (EL/VL/Change of Schedule) upon the approval of TM

• Responsible for monitoring status of lessons, NST's and tardiness

• In charge of creating and maintaining a summary of trainers' lesson report

Additional Skills Needed:

Proficient in Excel/Google Docs & Sheets

What We Offer

• Benefits
• The opportunity to work with amazing colleagues who truly care about each other and from whom you can learn from and teach
• The chance to interact in a diverse company culture with colleagues across 18 countries
• The experience of joining a high-growth/high-traction organization, working in an international, youthful and cheerful environment
• Full on-boarding and management support leading candidates to success
• Stable job position with several career progression opportunities
• Language training
  

• College degree is needed
• 1 to 3 years of IT Admin experience
• Must be willing to work on a flexible schedule and to be assigned in Eastwood