Customer Support Representative
Go2
- Philadelphia, United StatesPhiladelphia, Pennsylvania, United States, 125 N 3rd St, Philadelphia, PA 19106-1903, United StatesPhiladelphiaPennsylvaniaUnited StatesUnited StatesTELECOMMUTE
- 500,00 US$ - 800,00 US$ / monthUSD500800500MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
Build your career from home by joining Go2's rapidly growing remote team in the Philippines.
We are hiring for multiple roles including more traditional ones like service jobs like Customer and Tech Support, Sales and Appointment setters, E-commerce support, etc. We also have some startups we work with doing way less traditional work. We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on customer support, admin, or sales related tasks depending on skillset, experience, and background. We honestly are looking to put people in the role they want to be in and can grow in.
Our application is left general to keep things easy. We hire many different roles from this post, such as:
- Customer Support
- Technical Support
- Appointment Setting
- Back Office and Administrative
We offer our work from home team members
- Competitive compensation - starting salaries range from 3.15 to 5 USD per hour (500 - 800 USD/4 weeks in a 40 hours a week work schedule) depending on role and experiences
- All hires receive an appraisal according to performance for the 1st 90 days then every 6 months thereafter
- Paid time off, holiday and parental leave
- Real opportunities for career advancement and skills development
- A community of like-minded people
Work Schedule
This will vary, but majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.
Trình độ tối thiểu
Basic Requirements
- Updated resume with employment dates
Skills
- Excellent written and verbal English communication skills
- Experience with any Customer Management System
- E-commerce support experience not required, but definitely a plus
- Email etiquette and management skills in Gmail
- Scheduling and managing appointments in Google Calendar
- Above-average time management
Abilities
- You care about what you are doing
- You feel comfortable asking questions
- You exhibit personal accountability
- You have a keen attention to detail
- You are resourceful and are a problem solver
- You are self-motivated and eager to learn
- You are a team player
- You have the ability to multitask and prioritize projects
PC/Laptop specs
- CPU: At least i3 or AMD equivalent
- RAM: 8GB
- Main Drive: SSD
- Internet: Stable 5 Mbps download and 5 Mbps upload speeds
- Headset with noise-canceling mic
- Working webcam
Đặc quyền và lợi ích
- Paid Vacation Leave
- Work from Home
- Performance Bonus
- Maternity & Paternity Leave
- Paid Holidays
Kỹ năng cần thiết
- Telephone Skills
- CRM Software
- Attention to Detail
- Customer Service
- Communication Skills
- Computer Literate / Basic Computer Skills
- Data Encoding / Data Entry
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- 125 N 3rd St, Philadelphia, PA 19106-1903, United States
- Ngành nghề
- Staffing / Recruiting
- Vị trí đang tuyển
- 200 vị trí tuyển dụng mới
- Trang web
- http://careers.go2.io