Manager Operations Business Development - GO-SEND
GoTo Company
- South Jakarta, IndonesiaSouth Jakarta, South Jakarta City, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-08-02T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Monitor issues in GO-KILAT operations (dedicated driver through Zendesk ticket)
- Monitor direct complain from the driver or from call center to identify top priority issues
- Analyze potential solutions of top priority issues (in which related to business decision or tech product workflow decision)
- Analyze impacts of the solution determined
- Monitor and justified performance from all channels to recruit drivers
- Ensure communication about policy changes and business scheme to drivers are clear and understandable
- Monitor trend changes after communication is being done
Trình độ tối thiểu
- Possess strong analytical and planning skills
- Individual who is creative and well-organized
- Previous experience in logistic interested to logistic sector is a plus
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- South Jakarta, South Jakarta City, Jakarta, Indonesia
- Ngành nghề
- IT and Software
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.gotocompany.com/en
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Về GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.