IT Systems Engineer  

Responsibilities:

• Administer, upgrade, and migrate the company’s current web hosting provider.
• Administer and migrate current company email to Microsoft Exchange Online.
• Maintain and administer Microsoft Office 365, Microsoft Exchange Online.
• Provide support as subject matter expert for Microsoft Outlook, Office 365, Microsoft Exchange Online services
• Monitor and communicate to stakeholders with the performance of the services.
• Assist with the creation and implementation of policies around the proper use of Office 365 services and support.
• Liaise and coordinate with the different I.T. service providers and vendors of the company

Qualifications:

• 4 years experience (ideally in a Managed Services role
• Windows Servers (full setup, roles, troubleshooting
• Server Migrations (on-premise to Cloud
• Office 365 Exchange Online (full migrations, administration, and troubleshooting)
• Office 365 SharePoint/OneDrive (full migrations, administration, and troubleshooting)
• Networking (setup of Firewalls, Switches, etc). Preference is for skills with Sophos as the vendor
• Experience with RMM tools (ideally Datto RMM).
• General knowledge of TCP/IP networks like firewalls, network routing.
• Working knowledge of TCP/IP networking protocols such as DNS, DHCP, HTTP, HTTPS, POP3, IMAP, SMTP, TELNET, SSH, etc.
• Working knowledge of HTML, CSS, PHP/MySQL, JavaScript, XML, and stylesheets.
• Experience with Microsoft Office 365 and Microsoft Exchange Online administration, migration, and implementation.
• Excellent research and troubleshooting skills.
• Strong communication skills, both verbal and written.
• Good time management skills.
• Any IT Certifications earned is a definite advantage