Account Enrichment Lead
Full Potential Solutions, Inc
- Pasig, PhilippinesOrtigas Center, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Full Potential Solutions is looking for an Account Enrichment Lead to lead the management of customer and prospect data collection processes and tools. The candidate will play a key role in driving productivity and efficiency of the enrichment team by devising continuous improvements with the processes and tools utilized for enrichment. The ideal candidate must be organized, detail-oriented, and able to communicate clearly. He/she must have a passion for data, efficiency, and accuracy as well as proactive behavior in addressing issues and problems.
Account Enrichment
- Define, develop and document the customer segmentation definition of Equinix, and provide advisory support to enrichment analysts.
- Document and operationalize the enrichment process.
- Continuously evaluate existing tools and processes to propose solutions to improve or simplify outcomes.
- Manage day-to-day operations of the enrichment team including task prioritization, resource/equipment planning, and reporting.
- Ensure the enrichment team always delivers high quality work.
- Manage, track and report team operational performance metrics to ensure that individual/team goals are met. Helps prioritize tasks that comes to the team simultaneously.
- Assess business needs effectively to develop an enrichment attribute roadmap that will broaden the customer insights supported.
Stakeholder Management
- Manage stakeholder expectations and communications within and beyond the functional track.
- Know the business environment well enough to identify and proactively include the correct stakeholders to consult in driving key enrichment decisions.
- Interacts regularly with senior management level stakeholders, and demonstrates value realized in the account enrichment process.
Trình độ tối thiểu
- Strong experience in collection processes of customer information and industry segments.
- Minimum 5 years of experience in managing a team.
- Strong knowledge and experience in multiple industry data vendors such as FACTSET, D&B Hoovers, Intricately, etc. as data collection source.
- Bachelor's degree in Mathematics, Economics, Computer Science, Information Management or Statistics.
- Experience using Microsoft Excel and PowerPoint.
- Experience using BI and reporting tool is a plus.
Đặc quyền và lợi ích
- Paid Vacation Leave
- Paid Sick Leave
- Medical, Prescription, Dental, or Vision Plans
- Paid Holidays
Kỹ năng cần thiết
- Report Writing
- Microsoft / MS Office
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Ortigas Center, Pasig, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.fpsinc.com
Về Full Potential Solutions, Inc
Full Potential Solutions (FPS) is a performance-based outsourcing firm with operations in Kansas City, MO, Chennai, India and Manila that puts culture and employees first. We employ the best people, processes and proprietary technology available to deliver multichannel solutions for our clients and fulfilling careers for our employees. FPS is a rapidly growing, global company.
We invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things! FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for high potential career growth with a fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, you drive great results.
Our Core Values:
Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal
Our Mission: To create conditions within which people can thrive!
Interested? We're Hiring! We’re looking for smart, driven and talented people at all levels to join our rapidly growing team here in Kansas City, Missouri, USA; Chennai, India, and Manila, Philippines.