HR Generalist  

About Us

Full Potential Solutions (FPS) is a new performance-based outsourcing firm headquartered in Boston, MA with operations in Kansas City, MO and Pasig City that puts culture and employees first. We employ the best people, processes and proprietary technology available to deliver multichannel solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things! FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for high potential career growth with a fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, you drive great results. Our mission is to create an environment where our people THRIVE!

We are looking for individuals that reflect our core values of: Integrity, Excellence, Accountability and Grace.

Job Responsibilities:

HR Process Support - Staffing, Benefits and Benefits processes

• Assist with candidate tracking, may coordinate interviews and/or schedules.
• Assist with the pre-employment process to ensure compliance with EEO reporting, and audit job files to ensure accuracy.
• Organize, create and ensure employee records include all necessary information: beneficiary designations, etc. and ensure document retention is consistent with current regulations. Provide employment verifications as needed. HRIS
• Provide advanced database development and employee data maintenance. • Provide basic and advanced report writing support to HR using technology tools such as Query and Excel.
• Support the HR department and organization using HRIS tools and data to streamline manual processes and enhance system processes ongoing. Troubleshoot/correct errors when they arise. • Manage HRIS data maintenance, perform audit checks to ensure HRIS system integrity, provide database maintenance support, and interpret/investigate/correct data maintenance issues as they arise.
• Ensure department electronic files and records are kept current, up-to-date and accurate. Create and maintain HR Process manual.
• Complete special tasks and projects relevant to the role as assigned.

• Candidate must possess at least a Bachelor's/College Degree in Psychology, Behavioral Science Human Resources and related
• Minimum of 2 years experience in HR Payroll, PH Benefits and Admin.
• Preferrably with HR experience in a BPO/call center setting
• Must be of legal age to work in the Philippines
• Willing to work in a fast paced environment
• Must be willing to work Mid/ Night Shift
• Must be willing to work in Pasig City