Team Manager | Outbound Sales  

Our Team Manager will be responsible for managing our team of sales agents along with creating new strategies and process flows to maximize revenue from this channel. As a manager you must be able to collaborate and operate in a fast-paced, high-energy, and constantly changing environment while staying laser focused and hands-on with your team. This role will report into the Director of Sales Development.

As a Team Manager, you will provide support, coaching, feedback, process improve, performance manage, and client manage the team. The team which holds a responsibility of supporting customers of qualify a business lead.

Responsibilities:

Our Team Manager will perform the following:

• Manage the hiring, development, and performance of the team.
• Coach agents to successful achievement their goals.
• Set team direction, resolve problems and provide guidance to members of the team.
• Inspire others to deliver their best daily.
• Work with peers to solve problems in creative ways.
• Possess excellent questioning and listening skills.
• Have a strong ability to build rapport.
• Adapt departmental plans and priorities to address business and operational challenges.
• Perform supervisory audits as necessary.

Requirements:

• College degree is preferred
• Minimum of 5 years of work experience with a track record of accomplishment in sales and customer service function
• Minimum 1 year related team leadership/management experience in sales lob required
• Demonstrated understanding of call center environment and a deep disciplinary knowledge of customer service and sales
• Experience communicating effectively across all levels of the organization
• Must be a dependable, high energy, detail-oriented person.
• Demonstrated embrace of our Core Values
• Must be flexible with schedule and job duties
• Company drug screen and background check are required