Customer Service Representative (CSR)
FT Lending Master Philippines Corp.
- Makati, Philippines20th Xspace, 6784 Ayala Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 15.000,00 PHP - 26.000,00 PHP / monthPHP150002600015000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2019-07-21T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Update the company database by inputting information from each call and keeping every customer field current
- Collaborate with the Credit and Collection Team to develop efficient methods for handling issues with larger revenue clients
- Monitor the customer satisfaction levels and develop methods for increasing them
- Assist in creating ways for delivering excellent customer service to irate or problematic customers
- Contacting/Answering clients to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
- Updating customer information as required.
- Maintaining confidentiality of information.
- Performing other duties as the need arises.
- Answer and process user calls in a timely manner and record feedback
Trình độ tối thiểu
- At least High School Graduate or Vocational Certificate.
- Must have proven skills in negotiation.
- minimum of 1 year of work experience in Credit Investigation, Field Collections or any related field is prefered.
- With good communication skills.
- adaptability.
- strong logic ability.
- familiar on various office software.
Đặc quyền và lợi ích
Paid Vacation Leave
Paid Sick Leave
Paid Holidays
Kỹ năng cần thiết
- Critical Thinking
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Rufino Pacific Tower, Ayala Avenue, Legazpi Village, Makati, Metro Manila, Philippines
- Ngành nghề
- E Lending
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
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Về FT Lending Master Philippines Corp.
FT Lending Master Corporation is a company based from Shenzhou, China. Its newly opened branch in the Philippines is located at Metro Manila's business center, Makati City. The company is committed to provide efficient, intelligent, and convenient credit services that support the general public. It also aims to provide comprehensive consumer credit solutions for commercial and financial institutions.
The company has cooperated with world class banks and asset management companies around the world. Its core members are composed of highly skilled experts with in-depth knowledge and experiences in the fields of big data risk control, Internet, finance, AI and other various fields. They have also acquired various management and practical experiences.
Here, an international working atmosphere can be felt. Colleagues from different backgrounds, who studied from well-known universities and worked with international companies work side by side with you.