Payment Voice Support
Freelancer.com Philippines Inc.
- undefined, 32nd St. corner 9th Ave. 31st floor Eco Tower Bldg., Bonifacio Global City Taguig, Taguig, Metro Manila, Philippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
As a Voice Support Agent, you are the face and voice of the company, guiding our users through the experience, ensuring that it is simple, fast and successful.
Responsibilities:
- Support client inquiries over the phone
- Verification of transactions
- Follow up with customers over the phone to increase transaction success rate
- Review and answer support tickets
- Flag issues transaction issues and alert Payments team
- Identify and flag potential fraud issues
Trình độ tối thiểu
- Exceptional English communication skills - written and verbal
- Candidate must possess at least a Bachelor's/ College Degree in any field.
- At least 1 year(s) of working experience in the related field is required for this position
- Ability to express complex ideas simply and concisely.
- Self-starter.
- Detail oriented and process driven
- Possesses excellent personal and customer service abilities
Preferred Qualifications:
- 1-4 yrs experienced employees specializing in Customer Service or equivalent is highly valued.
- Strong analytical and problem solving skills
- Ability to work in a fast paced dynamic environment
Đặc quyền và lợi ích
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Life Insurance
- Free Lunch or Snacks
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- 32nd St. corner 9th Ave. 31st floor Eco Tower Bldg., Bonifacio Global City Taguig, Taguig, Metro Manila, Philippines
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
- Trang web
- https://freelancer.com
Về Freelancer.com Philippines Inc.
Freelancer.com is the world's largest freelancing and crowdsourcing marketplace by number of users and projects. We connect over 28 million employers and freelancers globally from over 247 countries, regions and territories. Through our marketplace, employers can hire freelancers to do work in areas such as software development, writing, data entry and design right through to engineering, the sciences, sales and marketing, accounting and legal services.
Freelancer Limited is trading on the Australian Securities Exchange under the ticket ASX:FLN