Loan Maintenance Officer | Application Specialist
Filta.
- Mandaluyong, Philippines5, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- 30.000,00 PHP - 40.000,00 PHP / monthPHP300004000030000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
- Join a professional and social workplace with a dynamic and supportive culture!
- A premier Australian mortgage broking firm working in a pivotal, growing Manila team!
- Work from home during ECQ
- After ECQ, you will be based in one of our Ortigas offices full time
The Team
The Manila and Australian team members enjoy helping people achieve their goals. Customer focus is genuine, and they all strive for the perfect loan where the customer is stress free, no matter the hidden issues along the way. The team thrive on getting things done, in a diligent, timely and precise manner. Everyone is systematic in dealing with their work and don’t take shortcuts, they all like following procedures. Should the occasional problem arise, the team deal with it head on, taking ownership until resolved. Nurturing the customer relationship is their best source of new business.
Responsibilities:
- Accurately input information received from lenders into Process Street;
- Accurately input information received from lenders into each client’s ‘Portfolio Tracker’;
- Complete the review process of a client product one week before the fixed rate or interest only period expire;
- Ensure the correct rate and product is implemented once a client chooses an options
- Call lenders to check on current loan details for clients;
- Order and follow-up valuations;
- Prepare property profile reports;
- Order and follow-up pricing discounts;
- Prepare loan options and other emails for clients using the company’s email templates;
- Prepare a request for supporting documents from clients through File Invite;
- Check supporting documents received from clients (example: bank statements, identification documents, income documents…) to ensure they comply with the lender’s requirements;
- Complete a ‘supporting document checklist’ for each client on Process Street;
- Rename the supporting documents received accordingly to the company’s naming convention;
- Completion of discharge and variation forms;
On top of being a really cool company and a great place to work, you’ll get the following benefits as part of the Filta Family:
- Fixed 6:00am to 3:00pm Monday to Friday shift
- HMO for yourself and one dependent within first month
- 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularisation)
- 30 minutes early out Fridays (after regularisation, upon completing all your tasks for the week, and if you’re on time during the week)
Trình độ tối thiểu
Skills & Experience
The following experience will be looked at favorably:
- Experience being accountable and responsive when working in a small team environment, for example, a small business;
- Long tenure in the same role;
- Experience working in the home loans department of a bank or with a mortgage broker;
Skills/Qualities: The following skills will be required from the candidate:
- Basic to Intermediate Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
- Great level of verbal and written communication skills
- Attention to detail
- High organization skills
- Pro-activity
Đặc quyền và lợi ích
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
- Maternity & Paternity Leave
- Paid Holidays
Kỹ năng cần thiết
- Arithmetic
- Attention to Detail
- Customer Service
- Time Management
- Critical Thinking
- Computer Literacy / Basic Computer Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Administration and Coordination
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Doña Julia Vargas Avenue & Bank Drive, Ortigas Center, Mandaluyong, Metro Manila, Philippines
- Ngành nghề
- Outsourcing / Offshoring
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.filtaglobal.com/careers