SERVICE DESK OPERATIONS LEAD
Euroasia Executive Search, Inc.
- Muntinlupa, PhilippinesMuntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2019-08-30T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Manage the day to day IT operational activities
- Drive service improvement through process design and execution
- Ensure that the appropriate levels of quality control are in place and are being adopted by the delivery teams
This is for direct hire.
Trình độ tối thiểu
- At least 1 year of relevant experience as an Operations Manager in an IT Service Desk environment
- Experience in management, operations, and leadership
- Solid knowledge with monitoring systems, knowledge base, ITSM, reporting tools
- Solid ITIL knowledge or certification
- Strong interpersonal skills and can work under pressure
- Ability to learn and adapt quickly, willingness to learn diverse systems and technologies
- Solid ability to do multi-tasking and function as generalist than a specialist
- Good team player and should be able to function independently with minimal supervision
- Excellent English communication skills, able to express thoughts with clarity and able to interact with personnel and management
- Detail oriented and well organized
- Understands server and networking technology
Đặc quyền và lợi ích
Paid Vacation Leave
Paid Sick Leave
Performance Bonus
Medical / Health Insurance
Kỹ năng cần thiết
- Operations Management
- Vendor Management
- People Management
- Process Improvement
- Problem Solving
- Computer System Administration
Khóa học ưa thích
- Information Technology
- Management Information Systems
- Computer Science
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Muntinlupa, Metro Manila, Philippines
- Ngành nghề
- Staffing / Recruiting
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://eesiphilippines.com/
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Về Euroasia Executive Search, Inc.
The EESI Advantage
Experience: Benefitting from EuroAsia Manpower Services' 30 years of experience in recruitment, EESI brings pragmatic and adapted solutions for every HR management concern.
Professionalism: We are defined by the relationships we build with our clients. We are proactive in ensuring that the search stays on schedule and the client is satisfied with the quality of the overall recruitment process.
Network: We bring in a strong network of candidates and a wide range of manpower: from regular employees to executives and from local to international profiles.