Customer Service Representative (CSR)
Elio Philippines, Inc.
- Manila, Philippines3453 Victorino Mapa St, Santa Mesa, Manila, 1016 Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-07-25T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Manages and maintains a healthy relationship with our customers / dealers by delivering quality after-sales service for after-sales service concerns
- Ensures detailed coordination of information, schedules, and actions with our dealers, customers, technicians, and coordinators for any after-sales service related issue
- Updates all parties involved in a particular case ensuring that all information is properly presented in a clear and logical manner and is properly disseminated to everyone involved
- Identifies optimal solutions to customer concerns, and ensures prompt resolution to customer complaints and grievances
- Recommends strategies that can help improve current business practices to deliver an even higher level of customer service.
Trình độ tối thiểu
- Bachelor's Degree in any course from a reputable university
- Experience of 1 year minimum in a related position
- Excellent communication, customer service, and coordination skills
- Ability to collaborate effectively with team members and other departments
- Strong organizational skills and attention to detail
- Must be patient, hardworking, and can work well under pressure
- Knowlegeable in using MS Office and basic email
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Performance Bonus
Kỹ năng cần thiết
- Relationship Management
- Customer Service
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Sta Mesa, Manila
- Ngành nghề
- Distribution / Retail
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.elbaphilippines.com
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Về Elio Philippines, Inc.
Elio Philippines, Inc. is the exclusive distributor of ELBA Kitchen Appliances and is primarily focused in selling and marketing the ELBA Brand throughout the Philippines. Our mission is to provide kitchen appliances that offer the best quality and value for money, both for our retail and corporate customers. We aim to commit to our customers' satisfaction by offering durable and reliable products, backed up by a strong after-sales service support team.
Our lineup of products are available in all leading appliance stores nationwide through our business partners and their ever-growing dealer network. With over 30 years of experience and more than 100+ outlets to date, we're always looking for competent and motivated individuals to join us! If you're looking to be part of a team that fosters growth and camaraderie, we'd love to hear from you and how we can further develop your expertise!