Client Success Manager
Edusuite Inc.
- Muntinlupa, PhilippinesUnit 803, Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Project Management and Implementation:
- Work with business stakeholders to understand project objectives and requirements.
- Manage the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration and data entry
- Develop and maintain standard project management deliverables such as project plan, product backlog, issues and action items log, meeting minutes etc.
- Manages communication and deployment for projects from start to end.
- Develop and maintain standard project management deliverables such as project plan, product backlog, issues and action items log, meeting minutes etc.
Business Analysis and Customer Support
- Support the software development team in defining and testing features.
- Manage after-sales customer support after deployment
- Develop and deliver world-class support experience
Trình độ tối thiểu
- At least 2 years experience in Project Management, Consulting, Quality Assurance, or similar roles.
- Good people skills and stress-management skills, to manage both the expectations and the complaints of clients.
- Bonus points for:
-
Knowledge in Database & system administration.
-
Experience in Quality Assurance
-
Recommendations from your past Clients and Superiors
-
Đặc quyền và lợi ích
- Work from Home
- Flexitime
- Free Lunch or Snacks
- Gym Membership
- Medical / Health Insurance
- Paid Sick Leave
- Stock Options
- Paid Holidays
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
Kỹ năng cần thiết
- Project Management
- Business Analysis
- Quality Assurance
- Customer Service
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Park Trade Center, 1716 Investment Drive, Alabang, Muntinlupa City, Metro Manila
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.edusuite.asia/
Về Edusuite Inc.
Edusuite’s AI-driven technology analyzes data and resources of schools, helping administrators, faculty, and students optimize their resources and make smart decisions. Achieve results better than any other School Management System.