Customer Service Advisor
Divergence HR Consulting Group Inc.
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2020-04-25T16:16:13.339455+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Live chat, e-mail, data entry
Trình độ tối thiểu
- Must be fluent in English - both in speaking and writing
- At least 2 years experience for an English speaking account - Property management / real estate account a plus but not required
- At least one year of Live chat experience for an English speaking company
- At least one year of email correspondence experience for an English speaking company
Required Skills:
-
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Hoàn thành khoá học nghề
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Makati, Metro Manila, Philippines
- Ngành nghề
- Management Consulting
- Vị trí đang tuyển
- 4 vị trí tuyển dụng mới
- Trang web
- http://www.divergencehr.com/
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
Về Divergence HR Consulting Group Inc.
Divergence HR Consulting Group Philippines develops and delivers innovative Human Resources Programs and services designed to support the company’s objective for growth.
We work in collaboration with our clients, its management team, individual employees, and with other groups contributory to company growth to provide programs and services that create a work environment of employee empowerment and involvement in the business.