Bilingual CSR/Mandarin-English Speaker
Diavox Network Inc.
- Makati, Philippines407, La Fuerza Plaza 1, 2241 Chino Roces Avenue, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2019-02-16T16:15:53.729058+00:00Miêu Tả Về Công Việc
The primary function of the Customer Service Representative (CSR) is to communicate with our customers and provide information about our products. This is a VOICE account- all applicants must be fluent in Mandarin and English .
Sample tasks include:
- Answering customer inquiries (Inbound x Outbound) - Mostly outgoing
- Updating the database through our online portal
- Advising customers if there are any changes/ updates with regards to our products and services
Trình độ tối thiểu
Requirements for Bilingual Mandarin Call Center Customer Service Rep:
- Proven telephone customer service experience (minimum 1 – 2 years)
- Demonstrate excellent phone and verbal communication skills
- MUST speak clearly and have a pleasant phone manner
- A demonstrated dedication to customer service
- The ability to instantly build rapport with clients
- Being organized, self-disciplined and a quick learner
- Bilingual required-Must be able to speak English and Chinese fluently and clearly
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Life Insurance
Medical / Health Insurance
Transportation Allowances
Free Lunch or Snacks
Performance Bonus
Kỹ năng cần thiết
- Organizing and Planning
- Customer Service
- Time Management
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- La Fuerza Plaza 1, 2241 Chino Roces Avenue, Makati City
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
- Trang web
- http://www.diavox.net
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
Về Diavox Network Inc.
Diavox is an internationally recognized company focused on developing cutting edge voice processing solutions. Our flagship products are Interactive Voice Response Systems (IVRS) and Hospitality Media Gateway with Voice Messaging Solutions (HMG). DiaVox designs, develops and distributes high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace. Diavox provides strong customer support infrastructure across all platforms which have helped develop end-user confidence in the Diavox product line.