Customer Service Representative (CSR)
Depromo Technology Inc. (Loong Delivery)
- Makati, PhilippinesSen. Gil J. Puyat Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2018-12-29T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Responsible for answering inbound inquiries in a timely manner by multitasking and communicating with the customer and able to fix concerns and request.
- Assist our customer with their orders using chat, calls and emails.
- Handle customers complains in effective and productive manner.
- Collaborate with different teams resolving customer’s line up.
- Negotiate and secure partnership deals with brand and merchant.
- Monitoring the delivery time
- Check the status time to time so the customer didn’t call you for follow up in their order.
- Assisting Loong Riders to communicate with our customers and merchants so we can avoid wasting time and gas.
- Providing quick solution in riders problem
- If we notice already that our riders got the cancelled request we have to tell them right away.
- Assisting our Hub Captain for those needs , Especially on the riders concern, so we can avoid delayed transaction
Trình độ tối thiểu
- At least 1-2 years of working experience in the related field is required
- Amenable to work in shifting schedule
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Sen. Gil J. Puyat Avenue, Makati, Metro Manila, Philippines
- Ngành nghề
- Mobile Application
- Vị trí đang tuyển
- 20 vị trí tuyển dụng mới
- Trang web
- https://loong.ph/loong/
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Về Depromo Technology Inc. (Loong Delivery)
Loong Delivery is an international online food delivery marketplace in South East Asia. Philippines is our first stop, soon we will be operating in Thailand, Singapore and Malaysia. We aim to provide the leading food delivery service to our users.