Customer Service Representative (CSR)
Yavin Tech
- Muntinlupa, PhilippinesRichville Corporate Tower Madrigal Business Park Alabang, Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2016-11-18T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Successful applicants are going to assist our customers in their concerns regarding orders and / or product orders via call or email.
- Answer calls and responds to emails
- Handle customer inquiries both telephonically and by email
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Update existing customer information
- Process orders, forms, and applications
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Produce call reports
Trình độ tối thiểu
- Must have reached at least 2nd-year college.
- Must be fluent in speaking the English language.
- Possess good moral character.
- Must have at least 1-year work experience in a call center company
- Preferably living within Alabang, Muntinlupa, and Las Pinas area.
- Applicants must be well-versed in the English language, both in oral and written and must be keen in details. He/she must be willing to work on a rotational shift and can work even on weekends and holidays.
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Hoàn thành Bằng tốt nghiệp D3
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Richville Corporate Tower Madrigal Business Park Alabang, Muntinlupa, Metro Manila, Philippines
- Ngành nghề
- Marketing / Advertising / Sales
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.yavintechnologies.com/
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Về Yavin Tech
WE ARE YAVIN TECHNOLOGIES
A reputable Virtual Service Company dedicated to connecting local talent
with businesses around the world, wherever quality virtual services are needed.