Database and Operations Administrator  

Our client is looking for an ambitious Database and Operations Administrator to join their high-performing Database & Reporting team. The successful person in this role will cover a broad spectrum of responsibilities that include Salesforce Database Management, Database

Cleanup, Database Marketing, and Sales Prospecting platform experience. This position is an integral part of the success of our organization

Note: Please do not apply if you do not meet any of the system requirements listed.

Job Responsibilities

• Manage internal ticketing system for the database and reporting department for all support requests
• Manage and maintain prospecting database with daily, weekly, and monthly reports
• Manage and maintain the partner recruitment database with daily, weekly, and monthly reports
• Support Marketing and all other departments with customer list and modifications
• Enhance and grow our prospecting database as well as the Partner Recruitment and Partner Management database
• Manage and maintain sales support software such as Outreach, Zoominfo, Salesforce and Pardot
• Play a key role in the onboarding and offboarding of all Account Executives (Sales) as well as support roles for other departments
• Perform other duties as and when required

System Requirements

• At least 15mbps main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 4 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office
• Smartphone

Required Skills & Experience

• Strong Excel skills
• Large database experience
• 5 years+ Salesforce reporting experience or Salesforce Admin
• Experience with sales prospecting platforms
• Marketing Databases experience preferred
• 4 Year degree in a related field preferred
• Salesforce Admin Certification preferred