Junior Social Media Manager (Ortigas Center Location)
Nixplay
- Pasig, PhilippinesEmerald Avenue, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Contribute to the social media and overall digital marketing strategy for Nixplay
- Develop product expertise to be able to answer technical customer support queries
- Manage all of the social media sites for the company including Facebook, Twitter, the Blog, Instagram and LinkedIn
- Assist in creating a joined-up strategy for customer service communications via social media
- Report on social media customer service statistics
- Reach out to customers via social media to build customer stories and build buyer personas
- Assist in creating a crisis management approach on social
- Liaise with the sales team and other departments in order to identify newsworthy items for dissemination on the various platforms
- Identify industry related news and disseminate it through appropriate channels
- Collate all relevant publications and mentions
- Communicate using brand voice across channels
- Monitor reviews on website and disseminating to social as appropriate
- Train the Customer service team to be adept with skills to resolve customer queries through social using the appropriate tone of voice
- Set up a criteria for the Surprise and Delight program and picking customers appropriately
- Organise Twitter Chats and Facebook Live
Trình độ tối thiểu
- Exceptional verbal and written English communication skills
- Experience in related field preferred, preferrably with portfolio of past works
- Willing to work shifting schedules as required
Đặc quyền và lợi ích
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Medical / Health Insurance
- Free Lunch or Snacks
- Gym Membership
- Performance Bonus
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Emerald Avenue, Pasig, Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.nixplay.com
Về Nixplay
Established in 2007 and headquartered in the U.K, Creedon Technologies is an innovative technology company with offices in U.S, Canada, China and Philippines. As the parent company to Nixplay and Nixplay Signage, our mission is to continuously bring unique and innovative products and services to market.