Restaurant Manager  

• Manage the dining staff and operations in order to achieve the company mission of delivering a delightful and memorable dining experience according to established 1771 Group of restaurants’ Standards and develop their full potential.
• Overall responsible for the administration and operations of the restaurant.
• Ensure high quality of food and beverage, service and customer delight

Hospitality

• Authorizes the giving of complimentary desserts for birthdays/special occasions/complaints
• Handles escalated guest complaints and does everything in his/her power to please the guest and makes the guests feel welcome and special
• Knows loyal, regular & VIP guests, stockholders, and persons with signing privileges
• Goes the extra mile in pleasing the guest
• Conducts the second check back when on shift duty
• Takes the time to engage with the guests

Customer Perspective

Product Quality

• Sees to it that the food & beverage served are of the highest quality and according to the established standards of 1771 Group of Restaurants

Service

• Sees to it that the execution of the standards of service is well done and appropriate to the situation and the occasion
• Sees to it that the dining staff follow the Chef de Rang – Commis de Rang system in executing the sequence of service

Financial Perspective

Manages Sales & Revenue

• Achieve the monthly EBITDA targets

Manages Food & Beverage Cost

• Studies trend of production of mise-en-place, wastage and spillage in the bar and makes recommendations for cost-effectiveness

• Candidate must possess at least a Bachelor's/College Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent
• At least 5 year(s) of working experience in the related field is required for this position
• Preferably Assistant Manager / Managers specializing in Food/Beverage/Restaurant Service or equivalent
• Has business acumen and drive
• Team leader/builder
• Creative and open-minded
• Above average proficiency in written and verbal English
• Has worked abroad or traveled internationally
• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent problem-solving skills
• 5 Full-Time position(s) available