Compliance Officer  

Who You Are

As the company’s Paralegal, you will be critical in protecting the company’s business and reputation. You will be working closely with the global operations team in ensuring the complete and timely processing of government documents across the various states in the US. You will provide operational support through your research of legal regulations, review of documents and process; and facilitate the movement of client records within the team and through the intended end point of the government agencies. In a team that places a focus on developing excellence and agility, we want to create the best environment possible to advance the company’s reputation, overcome obstacles and preserve business opportunities.

This team is in a work from home setup and the company will provide the necessary equipment to succeed in the role.

About the Company

Code Ninja houses 3 different US-based tech companies. This role will be assigned to Veterans Home Access or DD214 Direct. It is a technology-first company dedicated to helping veterans and military families retrieving their government records. We aim to be the change these veterans need in getting their benefits faster.

What You Do

Compliance

• To ensure staff compliance in all areas of our established business processes
• To ensure our business processes comply with government requirements on what is needed for the records requests to be properly processed

Escalations

• Will spearhead/handle escalations for one of the specialized areas of the business operations
  • Negative Responses & Resubmission Endorsements
  • Overdue
  • Refunds/Disputes
  • Overall Agency Relationships, making sure we get things right between us and the agencies

What You Bring

• Graduate of a 4 years course major in Legal Management or other related legal courses
• Juris Doctors preferred but not required
• At least 2 years of proven working experience in the legal field
• Deep understanding of legal language and principles, research methods, and other related matters
• Strong negotiation and communication skills.
• Excellent interpersonal and customer service skills
• High organizational skills and attention to detail
• Persistency in solving problems
• Self-starter and can thrive in a fast paced environment
• Ability to exercise discretion and good judgment
• Proficiency with collaboration or task management software
• WIlling to work night shift