Customer Success Executive
BuildZoom
- Quezon City, Philippines4th Floor Vignet Center, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
BuildZoom’s mission is to find the perfect contractor for any residential or commercial renovation or new construction project. Using BuildZoom is like asking a neighbor for a recommendation - except instead of just asking one, you are polling every neighbor in your community, analyzing their feedback, exhaustively researching work histories and credentials, and only then, making a final decision. Our content team publishes articles on the best contractors across the US, and is split into three sub-teams: the researchers, writers, and operation staff.
What you will do:
- You will be working with our project owners and contractors to provide the best possible remodeling help and assisting them in building their dream home.
- Your diverse responsibilities include collaborating with English speaking contractors and homeowners via all forms of communication and providing high-value guidance curating our onsite content and moderating reviews.
- You will learn how to build websites and optimize contractor profiles (no experience required at all!).
- You will be interfacing with our Oklahoma and San Francisco offices on a daily basis.
- Most importantly, you'll be given the freedom and responsibility to improve the core BuildZoom site and internal tools through implementing product and process improvements; we're an open-minded startup looking for people with drive and passion to make lasting changes.
Trình độ tối thiểu
- You are a people person and love communicating with colleagues from many backgrounds.
- You are self-driven, organized, outgoing, smart and enthusiastic.
- You have at least 1–2 solid years of experience in Customer Service.
- You have excellent listening, convincing, and communication skills.
- You are comfortable with technology (email, Google, VOIP, etc.). Familiarity with CRM applications, Zendesk, and other platforms is an advantage.
- You are interested in making a permanent impact at a tech startup!
Đặc quyền và lợi ích
- Work from Home
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Administration and Coordination
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Vignet Center, Libis
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.buildzoom.com/
Về BuildZoom
BuildZoom is a US-based company that helps homeowners build and remodel their homes.
BuildZoom's intelligent marketplace uses construction data to bring transparency to the industry, connect homeowners and contractors, and help them create successful outcomes. Our Manila office is growing in all departments, including software engineering, content marketing, and HR — we are looking for talented, driven individuals to join our team!