Customer Solutions Officer-Batangas  

Role: Customer Service Representative (Voice account for an in-house contact centre)

|| Get the chance to be part of the Night-Shift team! ||*

Responsibilities:

• Provide world class service excellence to clients by offering a consistent telephone banking experience
• Attend to inbound and outbound telephone calls in accordance with standard operating procedures
• Process online banking transactions which include financial entries and data maintenance
• Identify opportunities to further enhance relationships with our existing clients

What we offer you:

• We offer a competitive salary package and great benefits including;
• HMO Health Insurance from day 1
• Life Insurance from day 1
• Tuition Reimbursement
• Retirement Plan
• Staff Loan
• Bereavement Assistance

So what are you waiting for? Be part of our fast-growing teams of Customer Service Officers! Click ‘Apply Now’ to be taken through to our 1 day hiring process.

*The company will assign successful applicants to the classes and schedule they best fit in based on the result of their interview. Applicants must still be amenable to working on a shifting schedule.

• At least 1 year experience in an international BPO / call centre role
• College graduates with no BPO experience may also apply
• Fluent English and the ability to communicate daily with clients in English
• Amenable working on shifting schedule, holidays, weekends & extended work hours
• Amenable to working in BGC, Taguig
• Applicants should be Filipino citizens or hold relevant residence status