Template Developer  

SUMMARY:

Responsible for producing online artwork for our customers. Under supervision of Quality Controllers / Trainers and working closely with Helpdesk and Supervisors to deliver excellent service, communication and high quality online artwork for our customer with good turn around time.

Key responsibilities:

Production

• Efficiently produce and alter templates by the required deadline to the standard quality and is brand compliant.
• Work closely with the QCT and Helpdesk to provide urgent requests within very tight turn around time.
• Work closely with QCT to ensure the quality of templates.

Training and Development

• Develop good understanding of Artspeed and internal systems.
• Continuously learn and strengthen skills and understanding of Creator, Adobe CS, coding, and technique to effectively and efficiently produce online artwork.
• Continuously learn different specifications and requirements for various artwork including signboards, different publications, brochures, and mail cards/
• Come up with new ways and ideas to work better and smarter.

Customer Service

• Provide exceptional customer service.
• Seek to resolve design and advertising complaints and disputes efficiently.
• Helpfully assist our customers with implementation of online artwork requests.

Company Conduct

• As an employee of Campaigntrack it is your responsibility to ensure you represent the company in a customer focused, courteous manner. Through your presentation and conduct we rely on you to promote us as a professional advertising and technology company.

Prerequisite:

• (TT-00) Probationary Template Designer
• Completed probation period
• Completed Training and Development period
• Basic Level in Multi-Ad Creator
• Basic Level in Artspeed coding
• Basic Level in Adobe creative suite
• No infractions in previous review period

Job Requirements:

• Excellent organisational skills.
• Self starter, is proactive and uses initiative.
• High attention to detail.
• Good written and verbal communication skills.
• Design skills and experience and understanding of print concepts.
• Ability to work under pressure and to deadlines.

Measures of Success

• Create and maintain a happy harmonious working environment and work as a team.
• Each customer raves about our services.
• Develop an excellent working relationship with the team and customer.
• Ability to be organised and meet deadlines everyday.
• Consistently deliver quality online artwork on time.
• Build a thorough knowledge and understanding of the system and the branding requirements of our customers.

Personal Qualities

• Enthusiastic and goal driven.
• Personable and approachable.
• Extremely organised and proactive.
• Able and willing to learn.
• Good team player.
• Ability to work under pressure and to deadlines.