Help Desk
Indodax
- South Jakarta, Indonesia2, Millennium Centennial Center, Jl. Sudirman Kav.25, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Hợp ĐồngCONTRACTOR
Đã hết hạn 5 years ago
2019-08-30T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent question
- Run diagnostic programs to resolve problems
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
Trình độ tối thiểu
- Min. Associate degree min GPA 3.0 from information technology or equivalent
- Proven experience as a help desk technician or other customer support role
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Millennium Centennial Center, Jl. Sudirman Kav.25
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
Về Indodax
Indodax adalah platform untuk membeli dan menjual Digital Asset seperti Bitcoin, Ethereum, Ripple dan lain sebagainya. Digital Asset bisa dibeli menggunakan Rupiah atau Bitcoin. Kami menyediakan sistem yang mudah, cepat dan aman untuk melakukan transaksi Digital Asset.