Công việc đã đóng.
Miêu Tả Về Công Việc
Bannerman is a fast growing startup looking for a remote customer support representative. You will be part of a small support team, so will have the opportunity to have a huge impact on support team processes.
Duties include the following:
- Answer inbound calls.
- Identify if a caller needs sales or operations.
- Solves guard and client concerns via phone and email.
- Ensures all shifts are filled and all guards have checked into their scheduled shifts.
- Monitors guard activity being tracked from the Bannerman guard app, which is installed on every Bannerman guard phone.
- Coordinates with other remote CSRs to ensure all tasks have been handled.
Trình độ tối thiểu
- Strong analytical and planning skills.
- Good communication and presentation skills.
- Excellent problem-solving skills.
- Fluent written and spoken English.
- Strong internet speed/connection.
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 292 Townsend St, San Francisco, California, United States
- Ngành nghề
- Security / Investigations
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.bannerman.com
Về Bannerman
Bannerman uses technology to provide the best quality security guards to protect businesses and residential apartments in San Francisco and Los Angeles.