Customer Relations Officer  

Effectively coordinate, set schedules, arrange, prepares and facilitates the conduct of all meetings:

• Maintains systematic filing system.
• Maintains complete, accurate telephone directory and addresses.
• Preparations and coordination for all company activities, seminars, programs and events.
• Provides assistance to all Departments, Security and Maintenance.
• Seek and applies Continuous improvement in all area of responsibility.
• Ensures the orderliness and cleanliness of the office.
• Ensures proper implementation of estate rules and guidelines;
• Attends to customer complaints;
• Give timely feedback on customer concerns;
• Follows up pending items, and ensures that solution be given at a soonest possible time;
• Prepares circular for information of Homeowners/Lot owners, other departments and employees;
• Maintain regular calendar for schedules and target dates and completion of various items - SEC Requirements, various meetings, vehicle renewal of registration etc.
• Responsible for coordinating, routing documents to the Board of Directors and other proponents.
• Assigned Purchaser of materials, supplies and equipment.
• Ensures proper purchasing procedures (valid, complete, authorized and approved)
• Established good credit standing with various suppliers and contractors.
• Timely delivery
• Timely processing of payments to all suppliers and contractors.
• Ensures cost are proper and reasonable
• Performs other related duties that maybe assigned from time to time.

• Candidate must possess at least a Bachelor's/College Degree, Hospitality/Tourism/Hotel Management, Business Administration or equivalent
• At least 3 years related work experience
• Has good written and oral communication
• Has good leadership skills
• Willing to be assigned in Mandaluyong area.