Software Support Specialist
Atticus Solutions
- Pasig, PhilippinesGarnet Road, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- 25.000,00 PHP - 30.000,00 PHP / monthPHP250003000025000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Handling at minimum 50 cases per day via email or Live Chat.
- Teaching customers how to use the ConvertKit platform.
- Communicating with the team via Slack and occasional Zoom video meetings.
- Attending weekly or monthly team meetings.
Trình độ tối thiểu
- Basic HTML, CSS and Wordpress
- Basic English skills (Written and Verbal)
- Ability to commit 40 hours a week.
- A collaborative mindset.
- A strong internet connection to ensure availability.
- Eagerness to learn and stay up to date with technology
- Great work ethic and efficiency -- working fast without sacrificing quality.
- Excellent writing and verbal skills (English).
- Experience with Convertkit, similar platforms or supporting a SaaS product.
- 1-2 years of product support experience.
- Ability to communicate in a friendly and clear way via email and chat. We like real people, not robots!
Đặc quyền và lợi ích
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
- Paid Holidays
Kỹ năng cần thiết
- HTML
- CSS
- Wordpress
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Garnet Road, San Antonio, Pasig, Metro Manila, Philippines
- Ngành nghề
- Outsourcing / Offshoring
- Vị trí đang tuyển
- 20 vị trí tuyển dụng mới
- Trang web
- http://www.atticus.ph
Về Atticus Solutions
We are a young offshore staffing firm and are led by two dynamic entrepreneurs.
The founders aim to use the firm as a platform to provide excellent Filipino talent with better careers. One way is by selecting clients who are willing to invest in Filipino talent.
In addition, the firm is a big believer in mentorship programs and also places a big emphasis on rewarding people with either travel or education for themselves or their families.