Game Support Associate | Hybrid
adish International Corporation
- Makati, Philippines12th Floor, JAKA Building, 6780 Ayala Avenue, cor VA Rufino, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- 13.000,00 PHP - 16.000,00 PHP / monthPHP130001600013000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Familiarize and play client's games (iOS, Android, or PC)
- Provide email user support services such as responding to user's inquiries for iOS/ Android/ PC applications through email support/ ticketing system.
- Escalates certain issues when necessary.
- Be familiar with the team processes and product/game specifications.
- Check in-app announcements, official pages, or social networking sites for new information and updates.
Trình độ tối thiểu
- Any Bachelor's degree
- Above-average English communication skills (particularly written communication skills)
- Familiarity with basic Microsoft Office applications (Word, Powerpoint, Excel) and basic Google applications (drive, docs, sheets)
- Must be willing to work in shifting schedules, on weekends, and on holidays.
- Has enthusiasm and familiarity with mobile games and other online games.
- Can work under a fast-paced environment while maintaining high quality of work
- Detail-oriented, can work smoothly with a team and can manage time responsibly
- Hybrid Work Arrangement (until further notice): Must be willing to work on-site located in Ayala Avenue, Makati City every once a week between Mondays-Fridays only and the rest of the work days will be work-from-home (decent internet connection is required for WFH and work unit will be provided by the company)
- Must be willing to work on-site if the company requires for full RTO (Return to Office)
- Fresh graduates
- Full-time position. Not open for part-timers and working students
Đặc quyền và lợi ích
- Work from Home
- Retirement Benefit Plans
- Medical / Health Insurance
- Paid Sick Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Khác
-
Performance Incentive Program
-
Operations Level Promotions
-
Hybrid Work Arrangement until further notice (work-on-site every once a week between Mondays-Fridays, Regular shifts only, the rest of the work days will be work-from-home)
Kỹ năng cần thiết
- Email Support
- Chat Support
- Customer Service
- Time Management
- Communication Skills
- Data Encoding / Data Entry
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- 12th Floor, JAKA Building, 6780 Ayala Avenue, cor VA Rufino
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 2 vị trí tuyển dụng mới
- Trang web
- http://adish-intl.com/
Về adish International Corporation
adish International Corporation is a Japan-based business outsourcing company that specializes in providing multilingual game customer support for well-known gaming companies, as well as managing and monitoring social media sites (Facebook & Instagram) for gaming and enterprise accounts.
Our mission is to spread “delight in every connection". This means to deliver nothing less than a delightful experience. We resolve pervasive customer issues and problems that cause pain and dissatisfaction, amidst oceans of information in cyberspace. This contributes to delight of all our stakeholders: our clients, end users, members, investors, partners, and the communities we serve.