After Sales Support Specialist | Cebu
AboitizPower
- Cebu City, PhilippinesCebu City, Cebu, PhilippinesCebu CityCebuPhilippinesPhilippines
- Hợp ĐồngCONTRACTOR
Miêu Tả Về Công Việc
Operational Excellence: Ensure the smooth functioning of vehicles, batteries, and the Battery Swap Station (BSS) on a day-to-day basis. Address issues promptly within agreed-upon Service Level Agreements (SLAs).
B2B Sales & Marketing Support: Act as the primary point person for after-sales support in B2B sales and marketing initiatives. Collaborate with the team to enhance customer experience and satisfaction.
Utilities Expertise: Preferred experience in utilities support (e.g., telco, electricity) to navigate operational intricacies effectively.
Conduct training sessions for customers on the operation and maintenance of vehicles, batteries, and BSS.
Stay up-to-date on the latest technologies and trends in the utilities industry.
Trình độ tối thiểu
- Bachelor's degree in a relevant technical field or equivalent experience
- 3+ years of experience in after-sales support
- Experience with utilities support (e.g. telco, electricity)
- Experience in the e-mobility space, especially 2-wheel Battery Swap Station, is highly desired
- Mobility sector experience or a blend of hardware and software proficiency will be considered advantageous
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- Cebu City, Cebu, Philippines
- Ngành nghề
- Oil / Energy / Solar / Greentech
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://careers.aboitizpower.com